Prior Authorization Required by Medicare for Facet Joint Interventions for Pain Management Effective July 1, 2023 Prior Authorization for Certain Hospital Outpatient Department (OPD) Services General Documentation Requirements for Facet Joint Interventions - Intraarticular (IA) Facet Joint Interventions, Medial Branch Blocks (MBB), and Radiofrequency Ablations
Therapeutic Facet Joint Procedures (IA)
For each covered spinal region, no more than four (4) therapeutic facet joint injection (IA) sessions will be reimbursed per rolling 12 months. Facet Joint Denervation (RFA)
For each covered spinal region, no more than two (2) radiofrequency sessions will be reimbursed per rolling 12 months. Procedure CPT Codes: 64490 Injection(s), diagnostic or therapeutic agent, paravertebral facet (zygapophyseal) joint (or nerves innervating that joint) with image guidance (fluoroscopy or CT), cervical or thoracic, single level 64491 Injection(s), diagnostic or therapeutic agent, paravertebral facet (zygapophyseal) joint (or nerves innervating that joint) with image guidance (fluoroscopy or CT), cervical or thoracic, second level (List separately in addition to code for primary procedure) 64492 Injection(s), diagnostic or therapeutic agent, paravertebral facet (zygapophyseal) joint (or nerves innervating that joint) with image guidance (fluoroscopy or CT), cervical or thoracic; third and any additional level(s). 64493 Injection(s), diagnostic or therapeutic agent, paravertebral facet (zygapophyseal) joint (or nerves innervating that joint) with image guidance (fluoroscopy or CT), lumbar or sacral; single level 64494 Injection(s), diagnostic or therapeutic agent, paravertebral facet (zygapophyseal) joint (or nerves innervating that joint) with image guidance (fluoroscopy or CT), lumbar or sacral; second level (List separately in addition to code for primary procedure) 64495 Injection(s), diagnostic or therapeutic agent, paravertebral facet (zygapophyseal) joint (or nerves innervating that joint) with image guidance (fluoroscopy or CT), lumbar or sacral; third and any additional level(s) (List separately in addition to code for primary procedure) 64633 Destruction by neurolytic agent, paravertebral facet joint nerve(s), with imaging guidance (fluoroscopy or CT); cervical or thoracic, single facet joint 64634 Destruction by neurolytic agent, paravertebral facet joint nerve(s), with imaging guidance (fluoroscopy or CT); cervical or thoracic, each additional facet joint (List separately in addition to code for primary procedure) 64635 Destruction by neurolytic agent, paravertebral facet joint nerve(s), with imaging guidance (fluoroscopy or CT); lumbar or sacral, single facet joint 64636 Destruction by neurolytic agent, paravertebral facet joint nerve(s), with imaging guidance (fluoroscopy or CT); lumbar or sacral, each additional facet joint (List separately in addition to code for primary procedure) Note: 64492 or 64495 describes a third and additional levels and should be listed separately in addition to the code for the primary procedure and the second level procedure and cannot be reported more than once per day. 64492 should be reported in conjunction with 64490/64491 and 64495 should be reported in conjunction with 64493/64494. Codes 64492 and 64495 will only be covered upon appeal if sufficient documentation of medical necessity is present. References: Noridian Medicare Contractor Attachment:
So can we help? GoHealthcare Practice Solutions: Prior Authorization for Spinal Services **1. Expertise in Spinal Services Procedures: Our team at GoHealthcare Practice Solutions possesses specialized knowledge in Spinal Services procedures. We understand the clinical guidelines, medical necessity criteria, and specific documentation required to obtain authorization for spinal fusion surgeries. **2. Personalized Case Management: Each Spinal Services case is unique, and our dedicated case managers provide personalized attention to ensure all necessary clinical information is gathered, properly documented, and submitted to insurance companies for prior authorization. **3. Integration with EHR and Imaging Systems: Our system seamlessly integrates with providers' existing EHR and imaging platforms, allowing for efficient retrieval of medical records, radiological images, and other vital information necessary for prior authorization. **4. Continuous Collaboration with Medical Professionals: We work closely with surgeons, specialists, and other healthcare providers to ensure that the medical justification for spinal fusion is clearly articulated and supported by evidence, thereby increasing the likelihood of approval. **5. Real-Time Status Tracking and Notifications: Our platform offers real-time tracking of the prior authorization status, and both providers and patients are notified at key milestones. This transparency helps in better planning and reduces uncertainty. **6. Appeals and Denial Management: Should a denial occur, our specialized appeals team, well-versed in Spinal Services procedures, will actively engage with the insurance company, providing additional information and arguments to advocate for authorization. **7. Educational Support and Training: We offer comprehensive training and educational resources to healthcare providers, ensuring they are up to date with the changing landscape of spinal fusion coverage policies and prior authorization requirements. **8. Patient Engagement: GoHealthcare Practice Solutions understands the importance of patient-centered care. We actively engage with patients, keeping them informed about the authorization process and addressing their concerns, which ultimately enhances the overall patient experience. **9. Compliance and Quality Assurance: Our processes adhere to regulatory compliance standards, ensuring that all actions taken within the prior authorization process meet legal and ethical guidelines. Our quality assurance measures further guarantee accuracy and timeliness. GoHealthcare Practice Solutions' specialized prior authorization services for Spinal Services procedures reflect our commitment to excellence and patient-centered care. By leveraging our expertise, technology, and collaboration, we facilitate a smooth and efficient prior authorization process, enabling healthcare providers to focus on delivering quality care. Our tailored approach ensures that the unique complexities of spinal fusion services are expertly handled, resulting in higher approval rates, better provider satisfaction, and improved patient outcomes. GoHealthcare Practice Solutions: Claims Appeals Services for Spinal Services **1. Understanding of Complex Spinal Services Procedures: At GoHealthcare Practice Solutions, we recognize that spinal fusion services encompass complex and often intricate procedures. We are deeply familiar with the nuances of spinal surgery, the varying techniques involved, and the medical necessity criteria that must be met. **2. Expert Analysis of Denials: When a spinal fusion claim is denied, our expert team conducts a thorough review of the denial reasons. By understanding the specific medical, coding, and policy issues at hand, we can identify the best course of action for an appeal. **3. Detailed Medical Documentation: Spinal Services claims require robust and precise medical documentation. Our team works closely with medical professionals to gather all relevant records, operative reports, diagnostic information, and evidence of medical necessity. We ensure that the appeal is supported by solid clinical evidence. **4. Coding Expertise: Our specialized coders are proficient in the coding requirements for Spinal Services, including the latest updates in ICD-10, CPT, and HCPCS codes. Their expertise ensures that coding errors, a common reason for denials, are promptly identified and corrected. **5. Appeal Strategy and Submission: We develop a tailored appeal strategy for each denied spinal fusion claim, considering the unique circumstances and insurance payer’s guidelines. Our team then submits the appeal, accompanied by persuasive arguments and supporting evidence, directly to the insurance payer. **6. Continuous Monitoring and Communication: We continuously monitor the appeal's progress, promptly responding to any requests for additional information and keeping the healthcare provider informed of any developments. This consistent communication ensures that everyone involved is aligned and informed. GoHealthcare Practice Solutions offers specialized Claims Appeals Services. Our understanding of spinal surgery, coupled with our expertise in medical documentation, coding, and appeals strategy, positions us as a valuable partner for healthcare providers dealing with denied claims. We are committed to working tirelessly to overturn denials and ensure appropriate reimbursement for the vital spinal fusion services provided. Our collaborative approach, ongoing communication, and focus on continuous improvement set us apart in the field of healthcare claims appeals. GoHealthcare Practice Solutions: Surgical Coordination for Spinal Services 1. Pre-Surgical Assessment & Coordination: GoHealthcare's team of experienced professionals works closely with surgeons, specialists, and referring physicians to ensure a comprehensive pre-surgical assessment. This includes a detailed review of medical history, diagnostic tests, and coordination of pre-operative consultations. 2. Insurance Verification & Prior Authorization Handling: Navigating insurance requirements can be complex, particularly for specialized procedures like spinal fusion. We verify insurance coverage, manage the prior authorization process, and ensure that all required documentation is submitted, reducing delays and denials. 3. Scheduling & Facility Coordination: Our surgical coordination includes scheduling the procedure at an appropriate facility, ensuring that both the surgical team and the necessary equipment are available. We coordinate with hospitals, surgical centers, and other stakeholders to ensure smooth logistics. 4. Patient Communication & Education: Understanding a spinal fusion procedure can be overwhelming for patients. We provide personalized education and support, explaining the process, risks, and expectations. Our dedicated patient liaison ensures that all questions are answered, contributing to patient comfort and preparedness. 5. Post-Surgical Follow-Up & Care Coordination: Recovery from spinal fusion requires careful follow-up and coordinated care. We help in scheduling follow-up appointments, therapy sessions, and coordinating with home care services if needed. Our team stays connected with patients, providing support throughout the recovery process. 6. Billing & Financial Coordination: Spinal fusion surgeries involve multiple billing components. We provide transparent billing services and coordinate with insurers to ensure accurate reimbursement. Our financial team is available to address any billing or insurance-related concerns. 7. Quality Assurance & Compliance: Compliance with healthcare regulations and quality standards is at the forefront of our services. We maintain rigorous quality assurance protocols to ensure that all aspects of surgical coordination adhere to industry standards. 8. Collaboration with Multidisciplinary Teams: Spinal fusion procedures often require collaboration across various medical disciplines. We facilitate communication and collaboration among neurosurgeons, orthopedic surgeons, physical therapists, pain management specialists, and other involved professionals. 9. Technology-Driven Solutions: Our state-of-the-art technology platform enables efficient coordination, real-time updates, and provides all stakeholders with access to relevant information. This technology-driven approach enhances accuracy and efficiency. 10. Customized Solutions: Understanding that each Spinal Services is unique, we offer customized coordination plans that align with the specific needs and preferences of the surgeon, patient, and healthcare facility involved. GoHealthcare Practice Solutions offers a comprehensive, patient-centric approach to surgical coordination for spinal fusion services. By handling everything from pre-surgical assessments to post-surgical follow-up, we provide a seamless experience for both healthcare providers and patients. Our specialized focus on spinal fusion surgeries, combined with our commitment to quality and personalized care, makes us a trusted partner for this complex and vital medical procedure. Our aim is to enhance the efficiency, quality, and overall success of spinal fusion surgeries, contributing to improved patient outcomes. GoHealthcare Practice Solutions: Patient Access Services. 1. Patient Education and Consultation: Our Patient Access team offers comprehensive education and consultation services for patients considering spinal fusion surgery. We explain the procedure, potential risks, benefits, and alternative treatments, ensuring patients are well-informed and comfortable with their decision. 2. Insurance Verification and Prior Authorization: Understanding the complexities of insurance coverage for spinal fusion, our specialists verify insurance benefits and manage the prior authorization process. We liaise with insurance providers, ensuring that all requirements are met, and approvals are obtained in a timely manner. 3. Financial Counseling and Payment Options: Spinal fusion surgery can be expensive. Our financial counseling service helps patients understand their financial responsibility, available payment options, and potential assistance programs. We work with patients to create feasible payment plans that align with their financial situation. 4. Coordination of Care: We act as a liaison between surgeons, hospitals, physical therapists, and other healthcare providers involved in spinal fusion care. This ensures seamless communication and coordination, enhancing the overall quality of care. 5. Scheduling and Logistics: From scheduling consultations and preoperative assessments to planning the surgery itself, our team takes care of all logistical aspects. We coordinate with healthcare providers and patients to create a schedule that minimizes disruption and meets the specific needs of each patient. 6. Post-Surgical Support and Follow-up: Spinal fusion requires ongoing care and support post-surgery. We arrange follow-up appointments, physical therapy sessions, and provide resources to assist in recovery. Our team remains accessible to patients, addressing concerns, and providing guidance as needed. 7. Utilization of Cutting-Edge Technology: Our Patient Access services incorporate advanced technology, including patient portals and telemedicine, to enhance accessibility, streamline processes, and maintain ongoing communication with patients and healthcare providers. 8. Compliance and Quality Assurance: We adhere to stringent compliance standards and maintain a commitment to quality assurance. Our practices align with healthcare regulations, and our continuous monitoring ensures a high standard of service delivery. 9. Personalized Approach: Understanding that each patient's needs and circumstances are unique, we provide personalized services, tailoring our approach to align with individual preferences, medical history, and financial considerations. Conclusion: GoHealthcare Practice Solutions' Patient Access services for Spinal Services offer a holistic and patient-centered approach, aimed at simplifying the complexities of spinal fusion care. From education and insurance handling to post-surgical support, our team provides a comprehensive solution that prioritizes patient needs, enhances collaboration among providers, and ensures a seamless care pathway. Our commitment to excellence, transparency, and individualized care makes us a trusted partner for patients undergoing spinal fusion surgery. GoHealthcare Practice Solutions: Who We Are 1. Dedicated Professionals: At GoHealthcare Practice Solutions, we are a team of dedicated professionals committed to supporting healthcare providers in delivering the best possible patient care. With diverse backgrounds in healthcare management, clinical practice, finance, technology, and patient support, we bring a holistic perspective to our work. 2. Patient-Centered Approach: Our team believes in putting patients at the heart of everything we do. We work closely with healthcare providers to understand their unique needs and tailor our solutions to enhance patient satisfaction, accessibility, and outcomes. 3. Experts in Healthcare Solutions: With specialized knowledge in various aspects of healthcare practice management, our team offers comprehensive solutions ranging from prior authorization to patient access services for complex procedures like spinal fusion. Our expertise allows us to navigate the intricacies of healthcare systems, regulations, and insurance policies with ease. 4. Innovative Thinkers: In a rapidly evolving healthcare landscape, our team strives to stay ahead of the curve through innovation and technology adoption. We leverage cutting-edge tools and methodologies to deliver efficient, streamlined services that meet the contemporary needs of healthcare providers and patients. 5. Collaborative and Supportive Culture: We foster a collaborative and supportive work environment where each team member's contribution is valued and encouraged. We believe in working together, sharing ideas, and supporting one another to achieve our common goals. 6. Ethical and Transparent: Our team operates with integrity, transparency, and adherence to the highest ethical standards. We believe in building trust with our clients and patients through open communication and responsible practices. 7. Focused on Continuous Improvement: We are committed to continuous improvement and professional development. Our team regularly participates in training, workshops, and industry events to stay informed about the latest trends, regulations, and best practices in healthcare management. 8. Community-Oriented: At GoHealthcare Practice Solutions, we recognize our responsibility to the wider community. We actively engage in community outreach, support charitable causes, and strive to make a positive impact on the communities we serve. 9. Flexible and Adaptable: Understanding that healthcare needs vary widely, our team demonstrates flexibility and adaptability to meet the specific needs of different practices, healthcare systems, and patient populations. GoHealthcare Practice Solutions is more than just a team; we are a community of like-minded professionals united by a passion for enhancing healthcare delivery. Our combined expertise, commitment to excellence, patient-centered approach, and innovative thinking position us as a leading partner for healthcare providers seeking to navigate the complex world of modern healthcare. Whether it's simplifying prior authorization, enhancing patient access, or providing financial counseling, our team is here to support healthcare providers in achieving their goals and delivering exceptional patient care. Need Immediate Assistance? Call us at 1 (800) 267-8752
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ABOUT THE AUTHOR:
Ms. Pinky Maniri-Pescasio, MSC, CSPPM, CRCR, CSBI, CSPR is the Founder of GoHealthcare Consulting. She is a National Speaker on Practice Reimbursement and a Physician Advocate. She has served the Medical Practice Industry for more than 25 years as a Professional Medical Practice Consultant. Current HFMA Professional Expertise Credentials: HFMA Certified Specialist in Physician Practice Management (CSPPM) HFMA Certified Specialist in Revenue Cycle Management (CRCR) HFMA Certified Specialist Payment & Reimbursement (CSPR) HFMA Certified Specialist in Business Intelligence (CSBI) search hereArchives
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