Our Privacy Policy
Issued by the Office of Compliance
GoHealthcare Consulting and Business Development LLC
dba GoHealthcare Practice Solutions, LLC
222 Schank Road, Suite 303, Freehold, NJ 07728
Phone: 800-267-8752 / 732-982-4800
Email: [email protected]
Effective Date: 05/21/2025
1. Statement from the Compliance Office
At GoHealthcare Practice Solutions, LLC, we take your privacy seriously. As a healthcare consulting firm working with medical providers, we are entrusted with sensitive business and operational data. This Privacy Policy outlines how we collect, use, disclose, and protect your information—especially in contexts involving regulatory compliance, HIPAA, and data confidentiality.
We do not interact directly with patients, nor do we send SMS messages to patients. All patient data is solely owned and managed by our clients, who are the covered entities under HIPAA.
2. Who This Policy Applies To
This Privacy Policy applies to:
- Clients and business partners of GoHealthcare Practice Solutions, LLC
- Visitors to our website: www.gohealthcarellc.com
- Individuals engaging with us via SMS (only after consent), email, or web forms
It does not apply to patients, as we never directly engage with them.
3. Data Ownership and Role as a Business Associate
GoHealthcare Practice Solutions functions strictly as a Business Associate under HIPAA. When accessing patient data on behalf of a client, we:
- Only do so under a signed Business Associate Agreement (BAA)
- Do not store, transmit, or use patient information beyond what is required to deliver contracted services
- Follow all HIPAA Privacy, Security, and Breach Notification rules
We do not claim ownership of any PHI we access.
4. What Information We Collect
We only collect information necessary to deliver services and maintain compliance.
A. Client & Business Information:
- Full name, business email, phone number
- Company name, job title, NPI, and Tax ID
- Physical mailing address
B. Service Interaction Data:
- Client support tickets and history
- Consultation details
- Documentation shared via secure methods
C. Digital Interaction Data:
- Website analytics (IP address, browser, device type)
- Form submissions and online inquiries
- Cookie-based preferences and behavioral data
5. How We Use Your Information
We use your data to:
- Provide consulting and operational services
- Coordinate billing, prior authorization, credentialing, and payer policy activities
- Communicate updates and requests (including SMS for opted-in clients)
- Improve our website functionality and service efficiency
- Comply with applicable legal, contractual, and regulatory obligations
We never sell or rent your data.
6. SMS Communication Policy (Clients Only)
A. GoHealthcare Consulting and Business Development LLC dba GoHealthcare Practice Solutions, LLC respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
• Data Usage: We use your data solely for service notifications, or other important updates.
B. Opt-Out Protocol:
- Text STOP to unsubscribe
- Text HELP for assistance
- Contact Information:
Physical Mailing Address: 222 Schank Road, Suite 303, Freehold, NJ 07728
Phone: 800-267-8752 / 732-982-4800
Email: [email protected]
All opt-in/opt-out activity is logged for compliance purposes.
• Data Security: We protect your data with secure storage measures to prevent unauthorized access. Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies. Non-Sharing Clause: We do not share your data with third parties for marketing purposes. GoHealthcare Consulting and Business Development LLC dba GoHealthcare Practice Solutions, LLC will not sell, rent, or share the collected mobile numbers.
Terms & Conditions
By signing up for texts, you consent to receive service notifications, or other important updates from GoHealthcare Consulting and Business Development LLC dba GoHealthcare Practice Solutions, LLC at the number you provided. Consent is not a condition of purchase.
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies based on communication needs
To get help, reply HELP or contact GoHealthcare Consulting and Business Development LLC dba GoHealthcare Practice Solutions, LLC at Phone: 800-267-8752 / 732-982-4800 or [email protected]
To Opt-Out of messaging: Reply STOP to Phone: 800-267-8752 / 732-982-4800 or send an email to GoHealthcare Consulting and Business Development LLC dba GoHealthcare Practice Solutions, LLC at [email protected]. You can also call us at Phone: 800-267-8752 / 732-982-4800. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and then you will receive no further messages.
7. HIPAA & Data Security Practices
A. Administrative Safeguards:
- Staff HIPAA training and annual recertification
- Confidentiality agreements
- Role-based access policies
B. Technical Safeguards:
- SSL-secured websites and portals
- Encrypted data transmission and storage
- Multi-factor authentication (MFA) for authorized users
C. Physical Safeguards:
- Controlled access to business premises
- Secure document storage and destruction protocols
8. Cookies and Tracking
We use cookies and analytics (e.g., Google Analytics) to:
- Monitor website performance
- Improve navigation and user experience
- Analyze aggregate behavior
You can disable cookies in your browser settings.
9. Third-Party Service Providers
We may share data with authorized third-party service providers who:
- Assist with billing, technology infrastructure, or legal compliance
- Have signed appropriate confidentiality and data protection agreements
We do not share data for marketing purposes without consent.
10. Data Retention and Deletion
We retain information for:
- The duration of active client relationships
- Legal or regulatory obligations
- Historical reference, unless deletion is requested
Clients may submit deletion or access requests by emailing [email protected].
11. Client Rights
As a client, you have the right to:
- Access, update, or correct your information
- Withdraw consent to receive SMS or marketing emails
- Request a copy of your Business Associate Agreement
- Request that we delete data (subject to legal retention requirements)
12. Children’s Privacy
We do not knowingly collect or process information from individuals under the age of 18. Our website and services are strictly intended for business and professional use.
13. Privacy Policy Updates
This policy may be revised from time to time to reflect:
- Regulatory changes
- Business or service model changes
- Enhanced privacy practices
We encourage you to review the policy regularly. All updates will be posted on www.gohealthcarellc.com with a new effective date.
14. Contact Us
For any questions, concerns, or data requests, please contact:
Compliance Officer
GoHealthcare Consulting and Business Development LLC
dba GoHealthcare Practice Solutions, LLC
222 Schank Road, Suite 303
Freehold, NJ 07728
Phone: 800-267-8752 / 732-982-4800
Email: [email protected]
Website: www.gohealthcarellc.com
GoHealthcare Consulting and Business Development LLC
dba GoHealthcare Practice Solutions, LLC
222 Schank Road, Suite 303, Freehold, NJ 07728
Phone: 800-267-8752 / 732-982-4800
Email: [email protected]
Effective Date: 05/21/2025
1. Statement from the Compliance Office
At GoHealthcare Practice Solutions, LLC, we take your privacy seriously. As a healthcare consulting firm working with medical providers, we are entrusted with sensitive business and operational data. This Privacy Policy outlines how we collect, use, disclose, and protect your information—especially in contexts involving regulatory compliance, HIPAA, and data confidentiality.
We do not interact directly with patients, nor do we send SMS messages to patients. All patient data is solely owned and managed by our clients, who are the covered entities under HIPAA.
2. Who This Policy Applies To
This Privacy Policy applies to:
- Clients and business partners of GoHealthcare Practice Solutions, LLC
- Visitors to our website: www.gohealthcarellc.com
- Individuals engaging with us via SMS (only after consent), email, or web forms
It does not apply to patients, as we never directly engage with them.
3. Data Ownership and Role as a Business Associate
GoHealthcare Practice Solutions functions strictly as a Business Associate under HIPAA. When accessing patient data on behalf of a client, we:
- Only do so under a signed Business Associate Agreement (BAA)
- Do not store, transmit, or use patient information beyond what is required to deliver contracted services
- Follow all HIPAA Privacy, Security, and Breach Notification rules
We do not claim ownership of any PHI we access.
4. What Information We Collect
We only collect information necessary to deliver services and maintain compliance.
A. Client & Business Information:
- Full name, business email, phone number
- Company name, job title, NPI, and Tax ID
- Physical mailing address
B. Service Interaction Data:
- Client support tickets and history
- Consultation details
- Documentation shared via secure methods
C. Digital Interaction Data:
- Website analytics (IP address, browser, device type)
- Form submissions and online inquiries
- Cookie-based preferences and behavioral data
5. How We Use Your Information
We use your data to:
- Provide consulting and operational services
- Coordinate billing, prior authorization, credentialing, and payer policy activities
- Communicate updates and requests (including SMS for opted-in clients)
- Improve our website functionality and service efficiency
- Comply with applicable legal, contractual, and regulatory obligations
We never sell or rent your data.
6. SMS Communication Policy (Clients Only)
A. GoHealthcare Consulting and Business Development LLC dba GoHealthcare Practice Solutions, LLC respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
• Data Usage: We use your data solely for service notifications, or other important updates.
B. Opt-Out Protocol:
- Text STOP to unsubscribe
- Text HELP for assistance
- Contact Information:
Physical Mailing Address: 222 Schank Road, Suite 303, Freehold, NJ 07728
Phone: 800-267-8752 / 732-982-4800
Email: [email protected]
All opt-in/opt-out activity is logged for compliance purposes.
• Data Security: We protect your data with secure storage measures to prevent unauthorized access. Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies. Non-Sharing Clause: We do not share your data with third parties for marketing purposes. GoHealthcare Consulting and Business Development LLC dba GoHealthcare Practice Solutions, LLC will not sell, rent, or share the collected mobile numbers.
Terms & Conditions
By signing up for texts, you consent to receive service notifications, or other important updates from GoHealthcare Consulting and Business Development LLC dba GoHealthcare Practice Solutions, LLC at the number you provided. Consent is not a condition of purchase.
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies based on communication needs
To get help, reply HELP or contact GoHealthcare Consulting and Business Development LLC dba GoHealthcare Practice Solutions, LLC at Phone: 800-267-8752 / 732-982-4800 or [email protected]
To Opt-Out of messaging: Reply STOP to Phone: 800-267-8752 / 732-982-4800 or send an email to GoHealthcare Consulting and Business Development LLC dba GoHealthcare Practice Solutions, LLC at [email protected]. You can also call us at Phone: 800-267-8752 / 732-982-4800. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and then you will receive no further messages.
7. HIPAA & Data Security Practices
A. Administrative Safeguards:
- Staff HIPAA training and annual recertification
- Confidentiality agreements
- Role-based access policies
B. Technical Safeguards:
- SSL-secured websites and portals
- Encrypted data transmission and storage
- Multi-factor authentication (MFA) for authorized users
C. Physical Safeguards:
- Controlled access to business premises
- Secure document storage and destruction protocols
8. Cookies and Tracking
We use cookies and analytics (e.g., Google Analytics) to:
- Monitor website performance
- Improve navigation and user experience
- Analyze aggregate behavior
You can disable cookies in your browser settings.
9. Third-Party Service Providers
We may share data with authorized third-party service providers who:
- Assist with billing, technology infrastructure, or legal compliance
- Have signed appropriate confidentiality and data protection agreements
We do not share data for marketing purposes without consent.
10. Data Retention and Deletion
We retain information for:
- The duration of active client relationships
- Legal or regulatory obligations
- Historical reference, unless deletion is requested
Clients may submit deletion or access requests by emailing [email protected].
11. Client Rights
As a client, you have the right to:
- Access, update, or correct your information
- Withdraw consent to receive SMS or marketing emails
- Request a copy of your Business Associate Agreement
- Request that we delete data (subject to legal retention requirements)
12. Children’s Privacy
We do not knowingly collect or process information from individuals under the age of 18. Our website and services are strictly intended for business and professional use.
13. Privacy Policy Updates
This policy may be revised from time to time to reflect:
- Regulatory changes
- Business or service model changes
- Enhanced privacy practices
We encourage you to review the policy regularly. All updates will be posted on www.gohealthcarellc.com with a new effective date.
14. Contact Us
For any questions, concerns, or data requests, please contact:
Compliance Officer
GoHealthcare Consulting and Business Development LLC
dba GoHealthcare Practice Solutions, LLC
222 Schank Road, Suite 303
Freehold, NJ 07728
Phone: 800-267-8752 / 732-982-4800
Email: [email protected]
Website: www.gohealthcarellc.com