GoHealthcare Practice Solutions | Healthcare MSO for Pain, Spine & Orthopedic Practices
  • Who we are
  • What We Do
  • Leadership
  • RCM
  • Case Studies
  • Knowledge Center
    • 8 Excellence Frameworks™
    • CMS Ambulatory Specialty Model (ASM)
    • Procedure Library
  • Specialty Guides
    • MSK Radiology & Diagnostic Imaging
    • Hand & Upper Extremity Guide
    • Spine Specialty Hub
    • Occupational Medicine / Workers’ Compensation MSK
    • Pain Management Specialty Hub
    • Neurosurgery Specialty Hub
    • Orthopedic Surgery Specialty Guide
    • Physical Medicine & Rehabilitation (PM&R) Specialty Hub
    • Sports Medicine
    • Ambulatory Surgery Center Specialty Hub
  • Prior Authorization Resource Center
    • Overview
    • Our Prior Authorization Process
  • CLIENT PORTAL
  • READ OUR BLOG
  • GoHealthcare Pain and MSK Value-Based Reimbursement Center™
  • Frequently Asked Questions and Answers - GoHealthcare Practice Solutions
  • Remote Therapeutic Monitoring, Remote Physiologic Monitoring, and Chronic Care Management
  • A/R & Underpayment Recovery
  • Diagnosis-to-Procedure Alignment in Specialty RCM
  • Good Faith Estimates & Patient Financial Disclosure
About GoHealthcare Practice Solutions

The MSK Specialty Operations Partner Trusted by Pain, Spine, and Orthopedic Organizations

GoHealthcare Practice Solutions strengthens interventional pain management, spine, orthopedic, and broader musculoskeletal organizations through specialized healthcare operations, clinical expertise, payer intelligence, revenue integrity, compliance, and responsible technology.

Pain Management Orthopedic Surgery Spine Neurosurgery Physical Medicine and Rehabilitation Ambulatory Surgery Centers
What We Do Explore Our 8 Frameworks Request Help
25+ Years in Healthcare Operations and Management
500+ Physicians and Practice Groups Served
3.5M+ Prior Authorization Requests Reviewed, Submitted, and Processed
98% Prior Authorization Approval Rate
<1% Cases Requiring Peer-to-Peer Review
Who We Are

Specialty Management Built Around the Realities of MSK Care

GoHealthcare is not a generalist outsourcing company. We are a specialized musculoskeletal management organization designed around the clinical pathways, payer requirements, procedural workflows, documentation standards, reimbursement risks, and compliance demands of pain, orthopedic, spine, neurosurgical, PM&R, and ambulatory surgery center operations.

One integrated operating model connecting patient access, prior authorization, clinical readiness, coding, claims, reimbursement, compliance, data, and leadership accountability.
Specialized teams with direct experience in complex procedural and surgical workflows.
Operational controls designed to improve access, reduce administrative escalation, protect revenue, and support sustainable growth.
Meet Our Leadership Read Client Reviews

Our Role in the MSK Care Continuum

We help organizations solve operational problems at their source rather than treating authorization, scheduling, documentation, coding, billing, denials, and compliance as disconnected functions.

Our teams identify missing documentation before submission, align procedures with payer criteria, validate coding and medical necessity, coordinate procedural readiness, prevent avoidable denials, strengthen accounts receivable performance, and establish controls that support CMS compliance and audit readiness.

The result is a more reliable operating system for physicians, staff, patients, payers, and organizational leadership.

Our Specialty Authority

Purpose-Built for Complex Musculoskeletal Specialty Care

Each specialty has distinct medical-necessity standards, payer rules, procedural pathways, scheduling dependencies, documentation requirements, and revenue risks. Our operating model is structured around those differences.

Interventional Pain Management

Specialized authorization, documentation, scheduling, coding, billing, and denial-prevention support for complex pain procedures and advanced therapies.

Orthopedic Surgery

Operational support across surgical readiness, imaging, therapy prerequisites, payer authorization, coding, claims, and revenue integrity.

Spine and Neurosurgery

Clinical and administrative workflows supporting conservative-care history, diagnostic requirements, medical necessity, surgical coordination, and reimbursement.

Neuromodulation and Advanced Procedures

End-to-end support for high-complexity technologies, documentation pathways, payer criteria, trial-to-implant workflows, and appeals.

Physical Medicine and Rehabilitation

Specialized patient-access, utilization, documentation, coding, care-management, and performance workflows across PM&R services.

Ambulatory Surgery Centers

Operational, financial, compliance, scheduling, authorization, and revenue-cycle support for MSK-focused surgical facilities.

Why MSK Organizations Need a Specialty Operating Model

In musculoskeletal care, one missing imaging report, therapy history, neurological finding, authorization detail, implant requirement, or coding element can delay treatment, trigger a denial, disrupt a surgical schedule, or create avoidable financial exposure.

Generalized administrative models often fail because they do not account for the procedural and payer complexity of specialty care.

Why It Matters

Operational Performance Directly Affects Clinical Access and Financial Results

Patient access, medical necessity, documentation, prior authorization, scheduling, coding, billing, reimbursement, and compliance function as one connected system. Weakness at any stage creates downstream delays, denials, lost capacity, unnecessary physician involvement, and revenue leakage.

Reduce procedural delays caused by incomplete clinical and payer requirements.
Prevent denials before they reach billing and appeals.
Improve staff accountability, workflow standardization, and throughput.
Protect physician time from avoidable payer escalation.
Strengthen audit readiness, revenue integrity, and enterprise scalability.
Our Services

Integrated Management Services Across the MSK Patient and Revenue Journey

GoHealthcare provides specialized operational, clinical, financial, technology, compliance, and administrative support across the full continuum of musculoskeletal specialty care.

01

Patient Access, Utilization, and Prior Authorization

  • Eligibility, benefits verification, and financial clearance.
  • Clinical intake and medical-necessity review.
  • Payer-specific prior authorization and utilization management.
  • In-network, out-of-network, workers' compensation, and motor-vehicle cases.
  • National operational coverage across all 50 states.
02

Clinical and Procedural Operations

  • Practice management and workflow standardization.
  • Procedure and surgical readiness coordination.
  • Documentation, coding, and medical-necessity alignment.
  • Clinical workflow optimization and capacity improvement.
  • Staff accountability, escalation pathways, and quality controls.
03

Revenue Cycle Management and Revenue Integrity

  • Billing, coding, charge capture, and clean-claim submission.
  • Payment posting, payer follow-up, and accounts receivable.
  • Denial prevention, appeals, and root-cause resolution.
  • Underpayment identification and revenue recovery.
  • Revenue integrity controls aligned with MSK specialty services.
04

Compliance, Audit Readiness, and Risk

  • CMS, Medicare, payer-policy, coding, and billing compliance.
  • Documentation and medical-necessity audit readiness.
  • HIPAA privacy, security, and workforce controls.
  • Corrective-action planning and operational risk reduction.
  • Governance structures supporting defensible execution.
05

Technology, Data, and AI Governance

  • EHR and practice-management optimization.
  • Workflow automation and interoperability planning.
  • Data governance, cybersecurity, and reporting.
  • AI readiness, governance, implementation, and monitoring.
  • Responsible technology adoption across clinical and administrative workflows.
06

Strategic Growth and Project Management

  • Strategic planning and performance-improvement initiatives.
  • New locations, facilities, and service-line expansion.
  • Acquisition, integration, and operational readiness.
  • Project governance, milestones, and accountability.
  • Scalable operating infrastructure for growth.
07

Payer Credentialing, Contracting, and Negotiations

  • Provider credentialing, enrollment, and participation management.
  • Commercial, Medicare, Medicaid, and workers' compensation workflows.
  • Contract negotiation and reimbursement strategy.
  • Payer contract administration and performance monitoring.
  • Network participation and speed-to-revenue support.
08

Marketing, Referral Development, and Patient Engagement

  • Specialty-focused patient acquisition and retention strategies.
  • Referral-development and community-engagement support.
  • Patient communication and access-barrier reduction.
  • Service-line positioning for MSK organizations.
  • Patient-experience and engagement improvement.
09

Performance Intelligence and Executive Reporting

  • Operational dashboards and KPI reporting.
  • Payer, denial, authorization, and revenue trend analysis.
  • Executive insight and accountability structures.
  • Benchmarking and performance-improvement priorities.
  • Continuous monitoring and corrective action.
Our Proprietary Operating Model

The GoHealthcare Operational Excellence Framework™

Eight integrated frameworks connect patient access, clinical operations, revenue, compliance, technology, intelligence, and leadership into one MSK specialty management system.

01

Patient Access Excellence Framework™

Referral intake, scheduling, registration, eligibility, benefits verification, financial clearance, and patient navigation.

Explore Framework
02

Clinical and Utilization Excellence Framework™

Medical necessity, prior authorization, utilization management, clinical documentation, quality, and procedural readiness.

Explore Framework
03

Practice Operations Excellence Framework™

Workflow design, workforce accountability, productivity, capacity, standardization, and scalable execution.

Explore Framework
04

Regulatory, Risk and Compliance Excellence Framework™

CMS alignment, audit readiness, privacy, documentation controls, governance, compliance, and operational risk reduction.

Explore Framework
05

Revenue Cycle and Integrity Excellence Framework™

Revenue protection from patient access and charge capture through claims, payments, denials, and accounts receivable.

Explore Framework
06

Technology, Data and AI Excellence Framework™

Technology infrastructure, interoperability, cybersecurity, data governance, automation, and responsible AI adoption.

Explore Framework
07

Performance Intelligence Excellence Framework™

KPIs, dashboards, analytics, benchmarking, executive insight, accountability, and continuous improvement.

Explore Framework
08

Leadership, Governance and Organizational Excellence Framework™

Decision rights, leadership accountability, organizational alignment, culture, governance, and enterprise execution.

Explore Framework
Prior Authorization Authority

Payer Intelligence and Clinical Discipline That Move Care Forward

GoHealthcare supports complex MSK procedures through payer-specific criteria, clinical-documentation review, medical-necessity alignment, submission quality, follow-up, escalation, and denial prevention.

98% prior authorization approval rate.
Less than 1% of cases require peer-to-peer review.
2% prior authorization denial rate.
3.5 million or more requests reviewed, submitted, and processed.
Specialized national coverage across pain, spine, orthopedics, neurosurgery, PM&R, and ASCs.
Explore the Prior Authorization Resource Center

Prior Authorization Is a Clinical Operations Function

Successful authorization requires more than portal submission. It requires payer-policy interpretation, procedure-specific clinical knowledge, documentation analysis, coding validation, timeline management, and disciplined follow-up.

Our model is designed to identify deficiencies before submission, reduce avoidable peer-to-peer escalation, protect scheduled procedures, and create a consistent pathway from referral to treatment.

Revenue Cycle Performance

Revenue Discipline That Protects Specialty Care

Revenue cycle performance is the downstream result of strong patient access, authorization, documentation, coding, charge capture, payer alignment, and operational accountability.

98%

First-Pass Claim Acceptance

Clean submission performance supported by verification, authorization, coding, documentation, and charge-validation controls.

<5%

Initial Claim Denial Rate

Denial prevention through payer-specific workflows, coding accuracy, documentation integrity, and disciplined follow-up.

<10%

Accounts Receivable Over 90 Days

Active aging management, payer escalation, denial resolution, underpayment review, and ownership of unresolved balances.

<35

Average Days in Accounts Receivable

Timely claim submission, payment posting, clean-claim performance, and proactive accounts-receivable follow-up.

Explore the RCM Resource Center Explore Revenue Integrity

Responsible Technology Must Improve the Operating Model

Technology does not create value by itself. It creates value when it is governed, integrated into real workflows, monitored, secured, and aligned with clinical, operational, financial, and compliance objectives.

GoHealthcare helps organizations move from isolated tools and automation projects to accountable digital operations.

Technology, Data, and AI

Responsible Digital Transformation for MSK Organizations

We support organizational readiness, governance, workflow design, data infrastructure, implementation, adoption, monitoring, and performance improvement across clinical and administrative technology.

AI governance covering ownership, accountability, ethical use, risk, and decision authority.
Workflow integration across clinical, surgical, administrative, and revenue-cycle operations.
Data governance, interoperability, privacy, security, and infrastructure enablement.
Pilot design, deployment, workforce training, adoption, and continuous optimization.
Who We Support

MSK Specialty Organizations Across the Care Continuum

Our services are structured for organizations that need specialty-specific operational depth, measurable accountability, and scalable infrastructure.

Independent Physician Practices

Operational, administrative, financial, compliance, and growth infrastructure for single-specialty and multispecialty physician organizations.

Ambulatory Surgery Centers

Specialty workflows supporting surgical readiness, scheduling, authorization, coding, billing, compliance, and revenue integrity.

Hospitals and Health Systems

MSK service-line transformation, process standardization, access improvement, payer performance, and enterprise governance.

Management Services Organizations

Specialty operating infrastructure, centralized services, dashboards, compliance controls, and scalable execution across affiliated practices.

Private Equity and Strategic Platforms

Operational diligence, integration readiness, performance improvement, revenue protection, and scalable infrastructure across portfolio organizations.

Technology and Healthcare Partners

Clinical and operational workflow expertise supporting implementation, market alignment, adoption, governance, and measurable value creation.

Our Workforce

Clinical, Operational, Financial, and Analytical Expertise

Our multidisciplinary team supports complex MSK specialty operations through clinical knowledge, healthcare-management experience, financial discipline, and data-driven execution.

Clinical Preparation

60% nursing professionals with BSN preparation and 11% with other health-sciences backgrounds.

Business and Information Management

25% of team members bring business, financial, technology, analytics, or information-management backgrounds.

Relevant Experience

75% have more than five years of relevant experience, with additional team members exceeding 12 and 15 years.

Specialized Roles

Clinical and surgical prior authorization, patient access, documentation, coding, compliance, revenue cycle, financial management, and analytics.

Leadership and Knowledge

Expert Leadership and Practical MSK Resources

Connect with the leaders behind GoHealthcare and explore specialty guidance, client outcomes, payer intelligence, procedure resources, compliance insights, and operational best practices.

GoHealthcare Leadership

Meet the executive, clinical, operational, financial, compliance, and technology leaders guiding the organization.

Meet Our Leadership

Case Study Library

Review examples of operational transformation, prior authorization improvement, revenue recovery, compliance, and specialty-practice performance.

Explore Case Studies

Procedure Library

Access procedure-specific guidance covering coding, medical necessity, prior authorization, payer policy, documentation, and denial prevention.

Explore the Procedure Library

Specialty Guides

Explore specialty-specific operational, clinical, financial, compliance, and technology guidance for pain, spine, orthopedics, and MSK care.

Explore Specialty Guides

Knowledge Center

Access GoHealthcare frameworks, resource centers, FAQs, best practices, and practical healthcare operations guidance.

Explore Our Knowledge Center

GoHealthcare Blog

Read specialty analysis on prior authorization, RCM, coding, compliance, payer strategy, operations, AI governance, and value-based care.

Read Our Blog
Privacy, Security, and Compliance

Compliance Is Embedded in Our Management Model

GoHealthcare's technology environment, workforce controls, and operational processes are designed to align with applicable HIPAA requirements, federal and state regulations, payer policies, privacy standards, security expectations, and healthcare compliance obligations.

Team members receive HIPAA training and compliance education. Privacy, documentation integrity, access controls, audit readiness, and appropriate use of patient information are treated as core operational responsibilities.

HIPAA Privacy and Security CMS and Medicare Alignment Payer Policy Compliance Medical Necessity Coding and Billing Controls Audit Readiness AI Governance Workforce Training

Compliance Must Be Operationalized

Policies alone do not create compliance. Effective compliance requires clear ownership, repeatable workflows, documentation standards, access controls, quality review, monitoring, escalation, corrective action, and leadership accountability.

Our frameworks integrate those controls into daily operations rather than treating compliance as a separate administrative exercise.

Build a Stronger MSK Organization

Strengthen Access, Operations, Revenue, Compliance, and Enterprise Performance

Discuss patient access, prior authorization, procedural coordination, documentation, coding, revenue cycle management, payer strategy, compliance, performance intelligence, technology, or healthcare AI governance with our team.

Request Help Explore Our Case Studies

GoHealthcare Practice Solutions specializes in musculoskeletal specialty management for pain management, orthopedic surgery, spine, neurosurgery, physical medicine and rehabilitation, and ambulatory surgery centers. Performance metrics may vary by client, payer, specialty, case mix, and service scope.

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  • Who we are
  • What We Do
  • Leadership
  • RCM
  • Case Studies
  • Knowledge Center
    • 8 Excellence Frameworks™
    • CMS Ambulatory Specialty Model (ASM)
    • Procedure Library
  • Specialty Guides
    • MSK Radiology & Diagnostic Imaging
    • Hand & Upper Extremity Guide
    • Spine Specialty Hub
    • Occupational Medicine / Workers’ Compensation MSK
    • Pain Management Specialty Hub
    • Neurosurgery Specialty Hub
    • Orthopedic Surgery Specialty Guide
    • Physical Medicine & Rehabilitation (PM&R) Specialty Hub
    • Sports Medicine
    • Ambulatory Surgery Center Specialty Hub
  • Prior Authorization Resource Center
    • Overview
    • Our Prior Authorization Process
  • CLIENT PORTAL
  • READ OUR BLOG
  • GoHealthcare Pain and MSK Value-Based Reimbursement Center™
  • Frequently Asked Questions and Answers - GoHealthcare Practice Solutions
  • Remote Therapeutic Monitoring, Remote Physiologic Monitoring, and Chronic Care Management
  • A/R & Underpayment Recovery
  • Diagnosis-to-Procedure Alignment in Specialty RCM
  • Good Faith Estimates & Patient Financial Disclosure