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10 Effective Patient Engagement Strategies to Improve Outcomes and Grow Your Medical Practice

5/8/2023

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​10 Effective Patient Engagement Strategies to Improve Outcomes and Grow Your Medical Practice
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​10 Effective Patient Engagement Strategies to Improve Outcomes and Grow Your Medical Practice
Looking for ways to engage your patients and improve outcomes? Check out these 10 proven strategies that can help you build a successful medical practice while enhancing patient satisfaction and loyalty.

Patient engagement is a critical factor in healthcare today. Engaged patients are more likely to follow their treatment plans, adhere to medications, and take an active role in their healthcare decisions. They are also more likely to report higher levels of satisfaction with their care and have better health outcomes overall.

For medical professionals looking to improve patient engagement, we've compiled a list of 10 effective strategies that you can implement in your practice today. These strategies have been proven to work for practices of all sizes and specialties, and can help you build a successful medical practice while improving patient outcomes and satisfaction.

​Use Patient Portals
Patient portals are secure online platforms that allow patients to access their health records, communicate with their healthcare providers, and manage their appointments and medications. By offering a patient portal, you can empower patients to take an active role in their healthcare and stay engaged with their care outside of the office.

Conduct Regular Patient Surveys
Patient surveys are a valuable tool for understanding patient needs and preferences. By regularly surveying your patients, you can gather feedback on your practice and identify areas for improvement. This can help you tailor your services to meet patient needs and improve overall patient satisfaction.

Offer Online Appointment Booking
Offering online appointment booking can make it easier for patients to schedule appointments and improve their overall experience with your practice. By offering this convenience, you can reduce wait times and make it more convenient for patients to access your services.

Use Social Media to Connect with Patients
Social media can be a powerful tool for engaging with patients and building relationships with your community. By using social media platforms like Facebook and Twitter, you can share educational resources, promote your services, and connect with patients in a more personal way.

Provide Educational Resources
Providing educational resources, such as handouts and brochures, can help patients better understand their conditions and treatment options. This can improve patient engagement and help patients make more informed decisions about their healthcare.
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​10 Effective Patient Engagement Strategies to Improve Outcomes and Grow Your Medical Practice
Personalize Patient Care
Personalizing patient care can help patients feel more valued and engaged with their healthcare. By tailoring your services to meet each patient's unique needs and preferences, you can build trust and loyalty with your patients.

Offer Telemedicine Services
Telemedicine services, such as video visits and remote monitoring, can help patients access care more easily and improve overall patient satisfaction. By offering these services, you can make it more convenient for patients to receive care and reduce the burden of in-person visits.

Use Mobile Health Apps
Mobile health apps can help patients track their health and stay engaged with their care. By recommending trusted health apps to your patients, you can encourage them to take an active role in managing their health and improve their overall health outcomes.

Implement Patient Engagement Programs
Patient engagement programs, such as disease management programs and patient education programs, can help patients stay engaged with their care and improve their health outcomes. By offering these programs, you can provide patients with the tools and resources they need to take control of their health.

Encourage Patient Feedback
Encouraging patient feedback can help you identify areas for improvement and build stronger relationships with your patients. By asking for feedback and responding to patient concerns, you can show patients that you value their opinions and are committed to providing high-quality care.

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​10 Effective Patient Engagement Strategies to Improve Outcomes and Grow Your Medical Practice
​Patient engagement is critical for improving outcomes and building a successful medical practice. By implementing the strategies outlined above, you can engage your patients, improve their satisfaction, and ultimately enhance their health outcomes. Remember, patient engagement is an ongoing process, and it requires a commitment to continuous improvement and a patient-centered approach to care.

References:
  1. O’Connor, S., & Hanlon, P. (2018). Examining the effectiveness of mHealth interventions for patients with diabetes. Journal of Diabetes Nursing, 22(2), 51-56.
  2. Chen, J., Cade, J. E., Allman-Farinelli, M., & Greenwood, D. C. (2017). The most popular smartphone apps for weight loss: a quality assessment. JMIR mHealth and uHealth, 5(3), e33.
  3. Hibbard, J. H., & Greene, J. (2013). What the evidence shows about patient activation: better health outcomes and care experiences; fewer data on costs. Health Affairs, 32(2), 207-214.
  4. Hardee, S. G., Osborne, A., Steigerwald, M., & Combs, B. (2019). Patient satisfaction with telemedicine encounters in an outpatient pulmonary practice. Telemedicine and e-Health, 25(3), 199-204.
  5. Oshima Lee, E., Emanuel, E. J., & Emanuel, L. L. (2013). Patient engagement in digital health. JAMA, 310(20), 2031-2032.

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    ABOUT THE AUTHOR:
    Ms. Pinky Maniri-Pescasio, MSC, CSPPM, CRCR, CSBI, CSPR, CSAF is the Founder of GoHealthcare Consulting. She is a National Speaker on Practice Reimbursement and a Physician Advocate. She has served the Medical Practice Industry for more than 25 years as a Professional Medical Practice Consultant.

    Current HFMA Professional Expertise Credentials: 
    HFMA Certified Specialist in Physician Practice Management (CSPPM)
    HFMA Certified Specialist in Revenue Cycle Management (CRCR)
    HFMA Certified Specialist Payment & Reimbursement (CSPR)
    HFMA Certified Specialist in Business Intelligence (CSBI)

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  • About
    • In the News
    • Privacy Policy
    • Terms of Use
  • Leadership
  • Contact Us
  • Testimonials
  • READ OUR BLOG
  • Let's Meet in Person
    • 2023 ORTHOPEDIC VALUE BASED CARE CONFERENCE
    • 2023 AAOS Annual Meeting of the American Academy of Orthopaedic Surgeons
    • 2023 ASIPP 25th Annual Meeting of the American Society of Interventional Pain Management
    • 2023 Becker's 20th Annual Spine, Orthopedic & Pain Management-Driven ASC Conference
    • 2023 FSIPP Annual Conference by FSIPP FSPMR Florida Society Of Interventional Pain Physicians
    • 2023 New York and New Jersey Pain Medicine Symposium
  • Frequently Asked Questions and Answers - GoHealthcare Practice Solutions
  • Readers Questions
  • Artificial Intelligence Division